Shipping & Processing

Processing Time

Items that are in stock will be processed within 3 days. Our 'Pre-order" items will have their estimated availability listed. Bridal wedding bands with no modifications require 2 weeks for production. All "Custom made" items require approximately 6-9 weeks for production. Please be advised that the shipping method selected does not expedite the production time of your order. Feel free to contact us if you have a rush order and we will try our best to accommodate your request. 

Shipping

Once your items are ready to be shipped, we will email you with tracking information. Signatures are always required upon delivery.  The purchaser is responsible for any costs associated with a package being returned to Lylas Jewelry.

Average shipping times: Please note that these estimates do not account for the processing time.

  • FedEx 2-Day:  3 business days (excluding weekends and holidays)
  • FedEx Overnight:  2-3 business days (excluding weekends and holidays)
  • FedEx International:  2-6 business days (excluding weekends and holidays)* *International orders may be required to pay duty or VAT. These are the responsibility of the purchaser and will be collected by FedEx or DHL before your package can be delivered. Lylas Jewelry is not responsible for returned packages due to unpaid duty or VAT.
  • WORKSHOP

    Join our workshop to hand make your own ring. Our instructor will guide you on how to carve the ring design into wax. Snacks and refreshments will be provided during the workshop. At the end, you will have a completed wax copy of your ring that is ready for casting. The wax ring will be casted with your metal of your choice.

  • SURRPISE DATE

    Perfect for those who can't make it to our workshops and want more creative freedom. Come in and let us know you would like a wax carving kit to stay. This is not a guided class but an instruction sheet will be provided along with the tools. We are always happy to answer questions during your carving at our store.

  • SELF LOVE - Coming Soon

    Designed for our customers that are unable to attend in person. We will ship you the tools and instructions on how to create your wax ring carving at home. The completed wax ring and tools will need to be returned to us. We will cast your ring in the metal of choice and ship your handmade ring back to you.

Care and Maintence

Do I need jewelry experience?

No experience needed. Our wax carving workshops and kits are made for everyone.

What is the difference between the Workshops and the Surprise Date?

Workshops are scheduled events where snacks and refreshments are also provided. The workshops are hosted by an instructor and you will go through each step together as a group. This option provides the most direction and guidance. Perfect option for celebrations or special occassions.

The Secret Date is more self directed experience with the flexibility to be done any time. We ask that you come in at least 2 hours before closing to allow yourself enough time to complete your creation. If you require more time, you are free to come back within 7 days to complete it.

Do I take my ring home after the workshop?

Not yet!

At the end of the workshop you will entrust us with your wax ring. We will bring your ring for casting to transform your wax creation into sterling silver or gold. The finished piece will be polished and cleaned.

Your completed ring will be ready for pickup in approximately 2-3 weeks. We will email or text you to let you know it is ready for pickup.

If you are not local, we offer shipping as well.

Please contact us if you have any questions.

Do I need to bring or purchase tools?

No. We provide all required tools and materials to create your ring. If you are interested in purchasing your own set of tools, please let us know.

I booked a workshop but I can't make it. What can I do?

We understand that life can busy and unpredictable.

Your reservation can be transferred to another individual anytime. If you need to reschedule, we ask that you notify us at least 48 hours in advance.

Any cancellations or rescheduling less than 48 hours will be subject to a fee. Our workshops are final sale but your credit does not expire and can be transferred to someone else.